Frequently Asked Questions

Everything you need to know about our Cash on Delivery process and shipping guarantees.

What is Cash on Delivery (COD)?

Cash on Delivery is a secure payment method where you only pay for your order when it is handed to you at your doorstep. We do not require any credit card or upfront digital payment.

How long does shipping take?

We offer express shipping for all orders. Typically, deliveries take between 24 and 48 business hours depending on your city. Our courier will call you before arriving.

Can I inspect the package before paying?

Yes, absolute transparency is our policy. You are completely free to inspect the exterior of the package with the delivery agent before handing over the cash payment.

Is there an extra delivery fee?

We currently offer Free Express Shipping on all standard orders within the country. The price you see at checkout is the exact total you will pay on delivery.

What if I miss my delivery?

Don't worry! If you miss your delivery, our courier service will attempt to deliver your package again on the next working day. You will receive a call to coordinate the best time.

Still have questions?

Can't find the answer you're looking for? Our friendly support team is ready to help you directly via WhatsApp.

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